Frequently Asked  Questions

A Sage Business Partner is simply a company that partners with the leading business management software provider, Sage, as authorised resellers and consultants. 

Partners are trained and certified experts in Sage's software solutions such as Sage Intacct, Sage 300 People, Sage Business Cloud Payroll Professional and Sage 300cloud. They provide ongoing technical support to customers and also handle licensing.  Partners can also supply businesses with additional services including training and system integration.

 

Sage business partners have a comprehensive grasp of the demands of their clients’ thanks to their direct customer contact. Partners have direct access to Sage resources and support, which allows them to deliver comprehensive solutions to businesses looking to streamline their business processes and cut costs.

To learn more about AWCape’s Sage Solutions including Sage 300 People, Sage Intacct and Sage 300cloud click here.

Streamlined Financial Management: 

• Sage accounting software automates financial tasks like invoicing, expense tracking and bank reconciliations, eliminating human error and saving time.

 

Scalability and Flexibility:

• Tools like Sage Intacct and Sage 300cloud offer solutions for businesses of different sizes and industries. Sage software is designed to grow with your business and can be set up to align with specific industry requirements. 

 

Improved Accuracy and Compliance:

• Automated calculations and payroll services ensure accurate financial records, saving time and reducing the chance of error. It also assists with compliance with tax regulations and accounting standards.

 

Automates repetitive accounting tasks.

• Software like Sage Business Cloud Payroll Professional frees up time for high-value tasks as it reduces the need for manual data entry and saves costs associated with tedious administrative tasks.

 

Integration with Business Systems:

• Sage software can seamlessly integrate with other business systems like payroll and CRM software like Salesforce. This reduces data duplication and offers a  comprehensive view of a business's financial health.

 

Access to Support and Resources:

• To maximise the advantages of your Sage solution, AWCape supplies Sage training, support and resources. In response to particular business requirements, Sage Business Partners offers implementation services, training, and continuing support.

 

To learn more about AWCape’s Solutions click here.

To learn more about AWCape’s customised Sage training click here.

Needs Assessment:

• It is essential to evaluate a business's specific requirements, objectives and pain points. This highlights areas that could do with improvement through our team’s integration capabilities..

 

Software Selection:

• Choose the appropriate Sage Software solution based on the needs assessment keeping in mind that different versions and editions cater to various business sizes and industries.

 

Planning and Preparation:

• Create a detailed integration plan by identifying stakeholders, allocating resources and establishing both objectives and timelines. This can be eased by the use of Cloud Integration Automation Service.

 

Configuration and Customisation:

• To meet the specific needs of your business, Sage software can be configured to manage templates and permissions so that it is able to tailor applications to meet industry-specific requirements.

 

Data Migration:

• Data migration refers to the transfer of data such as vendor and customer records. Make sure you do data migration when switching to a solution such as Sage Intacct if you are moving from your previous accounting system.

 

Integration with Other Systems:

• Set up a connection or interface with other systems such as payroll and CRM. To ensure a smooth data flow and consistency, define data mapping and integration rules.

 

Training and User Adoption:

• Familiarise users with Sage accounting software by conducting training sessions so users know how to utilise software features effectively.

 

Ongoing Support and Maintenance:

• Even after integration is complete, it is important to provide ongoing support and maintenance.  Address any issues and offer assistance through Sage Business Partners or Sage's customer support team.

To learn more about AWCape’s Solutions click here.

Yes, Sage Intacct is fully customisable.

 

API Integration:

• Sage Intacct Software Integrates APIs with other accounting systems. Being able to integrate with systems such as inventory management or CRM software allows for easy data flow and synchronisation between different software solutions to maintain accuracy in reporting.

 

Custom Data Mapping:

• Custom data mapping when integrated with other systems ensures accurate translation and synchronisation of data to fit Sage's data structure.

 

Automated Workflows:

• Sage software can be customised for tasks like invoice generation to automate workflows and processes. This functionality streamlines operations and increases efficiency.

 

Report Customisation:

• Sage accounting software is customisable allowing you to create tailored financial reports, management reports or performance dashboards. 

 

User Permissions and Access Control:

• For data security and confidentiality, user permissions and access levels in Sage Intacct software are customisable to ensure access is granted based on appropriate roles and responsibilities. 

 

Unique Business Processes:

• Sage software can be tailored and configured to accommodate unique business processes or industry-specific requirements by aligning with specific workflows and accounting practices.

 

Based on the version and edition of Sage accounting software, your customisation capabilities may differ. In order to meet specific business needs, advice on available customisation options can be provided by consulting your Sage Business Partner or Support Team.

To learn more about AWCape’s Solutions click here.

Encryption:

• In order to protect sensitive data from unauthorised access, Sage Accounting Software utilises encryption protocols for both data transmission and storage.

 

User Authentication and Access Control:

• User permissions are based on roles and responsibilities with heightened importance placed on user authentication mechanisms like 2FA to verify user identity.

 

System Auditing and Logging:

• Logs and audit trails are used to track user activities and system events. These logs are monitored to identify unauthorised access attempts or unusual activities.

 

Secure APIs and Integration:

• Secure APIs and Sage Software Integration methods are used to ensure only authorised systems can communicate with Sage software. Additional security is provided by employing industry-standard security protocols like OAuth or token-based authentication.

 

Data Backup and Recovery:

• To protect against data loss it is essential to regularly conduct data backups and enable automated or manual data backup features. Backups should be stored securely on-premises or in cloud-based storage.

 

Compliance with Data Protection Regulations:

• Sage software is compliant with applicable data protection rules, including requirements such as GDPR for the secure processing of personal and confidential information.

 

The responsibility for ensuring data security lies with both Sage and the businesses that integrate it. In order to avoid unauthorised access or possible data breaches, companies must take best practices in the security of their systems, networks and entry points into account. To maintain a reliable data security posture, it is necessary to periodically carry out safety evaluations and updates. In addition employees need to be provided with security awareness training to promote a culture of safety consciousness within the organisation.

 

To learn more about AWCape’s Solutions click here.

To ensure you are up-to-speed on all of the product functions, we will walk your team through a series of Sage training modules. All those who complete the training will receive a Certificate of Completion that highlights their achievements and knowledge of Sage products.

 

As a Sage Business Partner, our expert team is able to develop specialised training dedicated to specific requirements on the Sage HR & Payroll solution.  This is usually a specific request to upskill and acquaint users with specific Sage software features.

 

Sage Payroll Courses

This includes Sage HR and Payroll (VIP Premier) as well as Sage 300 People and covers every corner of the software systems from beginner to end user pro.

 

Sage Business Cloud Payroll Professional and Sage Business Cloud Accounting Practitioner

We will take learners through the in-depth process of learning how to set up and use Sage Cloud products.

 

Sage Generic Payroll and Tax Training

An important part of any business and forms part of our workshops for compliance with SARS regulations.

 

Microsoft Excel Training

Excel training for beginners to power users of Excel focusing on all aspects of Excel functionality including formulas, reporting and data control in Excel.

 

To learn more visit our training company's website: Applico click here.

Or learn more at AWCape’s website click here.